How IoT is booming the restaurant industry

Internet of things is concept of connecting everyday objects to internet, allowing them to send and receive data. This concept has opened a door to humongous opportunities in the field of technology. IoT basically connects people with objects via internet. It is aimed to change the lifestyle of people with a better aspect.

IoT has helped many industries to serve their customers with ease. The most obvious industry that comes to anyone’s mind when talking about customer satisfaction is ‘hospitality’ or a ‘restaurant’ business. It not only focuses on the customer aspect of its business but also has an influence on various other factors like environment, hygiene and safety. Internet of things has helped the restaurant business understand all these aspects with a better outlook. What possible solutions can IoT provide to a restaurant?

Ordering / Paying from a table

On a busy weekend when all your servers are busy treating the customers, it would not be possible to serve them all that quick. Customers are often frustrated by the long wait to place their order. IoT helps these customers to order from the table without the need of a server. Moreover, using the RIFD tags, the customers can send alerts to the staff regarding reservations or orders.

Watching people finish their food and waiting to pay the bill is not less vexing. Making payments from the table by implementing IoT makes the turn around time decrease and the number of serves increase.

Transcending the guest experience

IoT improves guests’ dining experience by enabling them to easily interact with service staff. Moreover, there are many restaurant chains that use wireless transmitters that allow the user to send a requests for drinks or bill to the servers. Many restaurants already allow customers to place their order ahead of time so it will be ready when they arrive. This makes the process less time consuming and more cost efficient.

Organizing kitchen operations

The environment, health and safety panel of restaurant business has an impact on the reviews given by the customers. Also, It is always good to hear from the customers saying ‘the ambiance was really good/nice/awesome’. One of the factors that lead to this review is maintaining the temperatures of ovens, fryers and refrigerators. It is difficult at times to check on these factors manually. Sensors help automatically track and log these functions which save time, money and limits the error.

IoT anywhere and everywhere

To sum up the concept, IoT-based solutions are useful for utilizing maximum resources at minimum cost and lesser time. LetsNurture has rendered IoT solutions to its clients by developing apps to simplify their business needs. For further queries please contact us at enquiry@letsnurture.com.